TriEagle Energy

Company Overview

Here’s the truth about TriEagle Energy: It’s TXU without the marketing circus—same corporate parent, simpler plans, slightly better prices.

Vistra Corp owns both TXU Energy and TriEagle. Same Fortune 500 company, different product positioning. Where TXU pushes free nights, rewards programs, and specialty plans, TriEagle just sells fixed-rate electricity. No gimmicks, no decoder ring required for your EFL.

The trade-off: you’re not getting TXU’s 24/7 customer service or fancy app. TriEagle runs leaner. But if you find TXU’s plan options more confusing than useful, TriEagle might be your speed.

Same-day connections if you sign up by 6:30pm CST is a genuine perk. And the Vistra backing means you’re getting Fortune 500 stability without paying full TXU prices.

Where TriEagle Energy Operates

TriEagle serves deregulated areas across Texas including Dallas–Fort Worth, Houston, Arlington, Corpus Christi, and regions covered by Oncor, CenterPoint, AEP Texas, and TNMP.

They also operate in Pennsylvania and New Jersey, but Texas is their home market.

Plans & Pricing

Fixed-Rate Plans This is TriEagle’s specialty. Lock in a rate for 12, 24, or 36 months. Simple pricing, predictable bills, no surprises.

Month-to-Month Variable rates with no contract commitment. Good for short-term situations where you can’t commit to a term.

Green Energy 100% renewable options available for environmentally-conscious customers.

What They Don’t Offer:

• Prepaid plans
• Free nights/weekends
• Time-of-use pricing
• Rewards programs
• Solar buyback

Same-Day Connection: Sign up by 6:30pm CST Monday through Saturday, and you can get power the same day. That’s a legitimate perk if you need service fast.

Deposits & Credit

TriEagle runs credit checks. Pass the check, no deposit. Fail it, you’ll pay a deposit—typically capped at two months of estimated usage.

Ways to avoid a deposit:

• Meet their credit threshold
• Provide a letter from your previous electricity company showing good payment history
• Age 65+ with no outstanding balance
• Family violence victim certification
• Medically indigent status documentation

Deposits earn interest and are refundable after 12 months of on-time payments.

No prepaid alternative—if your credit is rough, TriEagle isn’t your option.

Customer Service

TriEagle’s service is adequate but not exceptional. They run lean compared to bigger siblings like TXU.

The good:

• 4.2+ star ratings from most review aggregators
• Website and account portal work well
• Same-day electricity connection available
• Vistra backing means financial stability

The catch:

• Not 24/7 support
• Fewer customer service resources than TXU or Reliant
• Some customers report mixed experiences with billing issues
• Limited plan variety means limited flexibility

The Verdict

TriEagle Energy is Vistra Corp’s simple option. If you find TXU’s free nights/weekends and rewards programs more confusing than useful, TriEagle might be your speed.

You’re not going to get rock-bottom rates—budget providers will beat them on price. And you’re not getting the full service experience of TXU or Reliant. TriEagle sits in the middle: Fortune 500 stability, straightforward plans, no frills.

For customers who just want to pick a fixed rate and forget about their electricity company for 12-36 months, TriEagle delivers exactly that. If you want features, flexibility, or the lowest possible price, look elsewhere.