Gexa Energy
Gexa skips the TV ads and rewards gimmicks. Same grid, same electricity as Reliant—typically 10-20% cheaper. Here's the truth.
Company Overview
Here’s the truth about Gexa Energy: They’re the smarter play most Texans don’t know about.
While Reliant and TXU spend millions on Texans sponsorships and TV commercials, Gexa skips the marketing circus. Same grid. Same electricity. Same wires to your house. Typically 10-20% cheaper because you’re not funding a billboard on I-45.
Gexa has been in Texas since 2002. They were independent until NextEra Energy (NYSE: NEE) bought them in 2005. Here’s why that matters: NextEra is worth over $150 billion. They’re the world’s largest producer of wind and solar energy. Gexa isn’t some fly-by-night operation—they’ve got deeper pockets than the “big names” you see advertised.
Gexa’s pitch is simple: competitive rates, no gimmicks. No rewards programs with points you’ll forget to redeem. No free nights promos with daytime rates that eat your savings. No fancy app. Just electricity at a price that doesn’t subsidize someone else’s advertising budget.
Where Gexa Operates
Gexa serves deregulated areas of Texas including Houston, Dallas–Fort Worth, Arlington, Corpus Christi, and other areas covered by Oncor, CenterPoint, AEP Texas, and TNMP.
They don’t serve municipal utility areas like Austin or San Antonio.
Plan Types Offered
Gexa keeps things simple compared to larger competitors:
Fixed-Rate Plans Their bread and butter. Lock in a rate for 6-36 months with predictable billing.
Variable-Rate Plans Month-to-month flexibility with rates that change based on market conditions.
Green Energy Plans 100% renewable energy options for environmentally-conscious customers.
What Gexa Doesn’t Offer:
- Prepaid/pay-as-you-go plans
- Free nights or free weekends plans
- Time-of-use pricing
- Rewards programs
This isn’t a weakness for everyone—it’s a deliberate focus on core value.
Deposit Requirements
Gexa runs credit checks for enrollment. If your credit meets their threshold, no deposit is required. If not, you may need to pay a deposit or provide documentation from a previous electricity provider showing good payment history.
Unlike some competitors, Gexa doesn’t offer a prepaid alternative for customers who want to avoid deposits.
Pricing: The No-BS Approach
Gexa doesn’t spend money on Texans sponsorships or rewards programs. That money goes into keeping rates competitive instead.
What they don’t tell you: They’re not always the absolute cheapest. But they’re consistently in the top tier for value, and you’re not playing games to get there.
Customer Service: The Real Story
Gexa runs lean. That keeps prices down but means less customer service infrastructure.
Worth knowing:
- Phone support exists but expect longer waits than TXU or Reliant
- Their website does the basics—bill pay, usage history, that’s about it
- No live chat. No fancy app. Just functional.
The catch:
- If you have a complex billing issue, be patient
- No prepaid escape hatch if you can’t pass the credit check
- Minimum 6-month contracts—no month-to-month
Gexa works best for people who set up autopay and forget about their electricity company for a year. If you need hand-holding, look at the bigger names.
Good For
- You want a solid rate without spending hours comparing gimmicks
- You don't need prepaid—your credit is fine
- You'd rather have a lower rate than rewards points you'll never use
- Corporate stability matters (NextEra isn't going bankrupt)
Avoid If
- Your credit is rough and you need prepaid—Gexa doesn't have it
- You want free nights or weekends—not offered
- You need a month-to-month option with no commitment (6 months minimum)
- You actually use apps and online tools—theirs are basic
Company Snapshot
Plan Types
Service Areas
Green Energy Options
Ways to Avoid Deposit
- Good credit score
- Letter of credit from previous provider
Compare Gexa Energy vs Other Providers
Gexa Energy Rankings
See how Gexa Energy stacks up in our category rankings.
12-month plans with $4.95 base charge (not $9.95 like TXU)
NextEra subsidiary - often 10-15% cheaper than TXU/Reliant on fixed rates
12-month rates that stay competitive even at 500 kWh usage
Parent company NextEra owns 30 GW of actual wind and solar capacity
Parent NextEra operates 30+ GW of wind/solar - real infrastructure, not just RECs
Up to $150 monthly bill credit at 2,000+ kWh usage with 100% renewable energy
Up to $150 monthly bill credit at 2,000+ kWh keeps effective rates low for 3,000+ sq ft homes
Eco Saver plans with 500 kWh bill credits — rare low threshold
100% green energy with competitive no-contract rates and 60-day satisfaction guarantee
Short-term fixed-rate plans (6 months) that align with typical lease lengths, plus straightforward move-out procedures.
55+ plan with 24-month price protection and automatic deposit waiver for 65+
No-gimmicks fixed rates with consistent pricing across usage levels
Renewable energy option with weekend-focused time-of-use pricing
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