Amigo Energy

Company Overview

Here’s the truth about Amigo Energy: They’re the only Texas electricity company actually built for Spanish-speakers, not just translated.

Most REPs offer Spanish customer service as an afterthought—press 2 for Spanish, get a rep reading from an English script. Amigo built their entire business for Hispanic Texans: native Spanish-speaking reps, Spanish-first website, bills and communications that don’t feel like Google Translate.

The corporate reality: Just Energy (a Canadian company) owns Amigo. Just Energy went through bankruptcy protection in 2021 after Winter Storm Uri. They restructured and continue operating, but that history is recent and worth knowing.

If you prefer doing business in Spanish, Amigo treats you like a primary customer rather than an afterthought. That matters. If you don’t need bilingual service, you’ll probably find better rates elsewhere—but for Spanish-speaking households, the service experience genuinely differs.

Bilingual Service

Amigo’s Spanish service isn’t a translated FAQ. It’s:

• Native Spanish-speaking customer service reps
• Spanish-first website experience
• Bills and communications in Spanish
• Cultural marketing that doesn’t feel like a corporate translation

For Spanish-speaking households, this matters. Explaining electricity contract terms in your second language is frustrating.

Prepaid Plans

Amigo offers prepaid electricity options:

• No credit check required
• No deposit needed
• Pay-as-you-go model
• Daily usage notifications

Prepaid rates are typically higher than traditional plans, but there’s no credit barrier to entry.

The Just Energy Question

Amigo’s parent company, Just Energy, went through bankruptcy protection in 2021. They emerged and continue operating, but it’s worth knowing the corporate history.

For your electricity service, this shouldn’t matter day-to-day—PUCT requires all REPs to maintain financial standards. But some customers prefer companies without bankruptcy in their recent history.

Where Amigo Operates

Amigo serves deregulated Texas areas including:

• Houston (CenterPoint)
• Dallas–Fort Worth (Oncor)
• Corpus Christi (AEP Texas)
• South Texas border cities

Their South Texas presence is particularly strong.

Plan Options

Fixed-rate plans: Lock in your rate for 12-36 months.

Variable-rate plans: Month-to-month flexibility.

Prepaid plans: No credit check, pay as you go.

Green options: Renewable energy plans available.

The Bottom Line

Amigo is the right choice if Spanish-language service matters to you. The bilingual experience is genuinely better than other companies’ translated options.

If you don’t need Spanish service, you might find better rates elsewhere. But for Spanish-speaking households, especially in South Texas, Amigo understands their customers in a way most REPs don’t.