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3.8 / 5

Xoom Energy

Is Xoom Energy good? Xoom is ACN's electricity arm--your rates include MLM commission pyramid overhead. Best for customers supporting an ACN rep they know.

Quick Facts

Is Xoom Energy good? Xoom Energy is ACN’s electricity arm—another MLM company where your rates include commission pyramid overhead. The grid works fine; the business model isn’t for everyone.

  • Parent Company: ACN Inc.
  • Years in Texas: 14
  • Best For: ACN independent business owners or customers who have a rep they want to support
  • Avoid If: You don’t want MLM involvement with your electricity
  • Deposit Required: Conditional (credit approval required)

Company Overview

Xoom Energy is ACN’s electricity arm. If you’ve been pitched telecommunications or energy services at a hotel meeting, that was probably ACN. Same MLM model as Stream and Ambit—independent business owners (IBOs) sign you up, earn commissions on your bills, and recruit more IBOs to earn from their sales.

Your rates include built-in costs for this commission pyramid. That money comes from your monthly bill.

ACN has operated since 1993. They’re not going anywhere, and the electricity works fine. But if MLM business models exhaust you—the pitches, the recruitment invitations, the “exciting opportunity” conversations—Gexa and Frontier let you compare rates online without talking to anyone.

We’ve tracked Xoom rates over time [ComparePower rate analysis]. They’re competitive enough, but never rock-bottom. The gap represents commission overhead. If you want to support a friend’s ACN business, that’s a valid reason to choose Xoom. If you just want cheap electricity, look elsewhere.

The ACN Connection

ACN sells telecommunications, energy, and essential services through independent business owners (IBOs). Xoom Energy is their electricity arm.

What this means for you:

  • You’ll likely sign up through an ACN representative
  • That rep earns ongoing commissions from your account
  • You may be invited to become an IBO yourself
  • Rates include built-in commission costs

How Xoom Compares

Similar to: Stream Energy, Ambit Energy—other MLM electricity companies in Texas.

Different from: Traditional REPs like TXU, Reliant, Gexa that sell directly or through comparison shopping.

Plan Structure

Xoom offers straightforward plan types:

  • Fixed-rate: Locked prices for contract duration
  • Variable-rate: Month-to-month pricing
  • Green options: SimpleFuel renewable products

Plans work like any other REP. The MLM aspect affects how you acquire them and ongoing relationship, not the actual electricity service.

Where Xoom Operates

Xoom serves deregulated Texas areas through Oncor, CenterPoint, AEP Texas, and TNMP. Major cities covered include Dallas, Houston, Fort Worth, and surrounding areas.

The MLM Reality

ACN has been around since 1993 and is a legitimate business, though the direct sales model isn’t for everyone.

If you’re comfortable with MLM: Supporting a friend’s ACN business through your electricity account is one way to help.

If you’re not: Many Texas REPs let you compare rates online, sign up in 5 minutes, and never talk to anyone. Frontier Utilities, Gexa Energy, and others offer that experience.

The Bottom Line

Xoom Energy delivers electricity reliably. ACN has been around since 1993 and wouldn’t risk their reputation on bad service. The grid works the same whether your provider uses MLM or not.

Xoom works for: People who have an ACN rep they want to support, or who want to build their own IBO business around electricity.

Everyone else: Traditional providers like Gexa, Frontier, and Discount Power let you compare rates online, sign up in 5 minutes, and never receive another “business opportunity” invitation from your electricity company.

Finding plans...

Good For

  • You're already an ACN independent business owner
  • You want to earn commissions through direct sales
  • You know an ACN rep you want to support

Avoid If

  • You don't want MLM involvement with your electricity
  • You're shopping purely for the lowest rate
  • You prefer traditional utility-style companies
  • You dislike being recruited for business opportunities

Company Snapshot

Years in Texas
14+
Headquarters
Huntersville, North Carolina
Parent Company
ACN Inc.
Phone
1-888-997-9666
Credit Check
Required
Deposit
conditional

PUCT Complaint Rating

Jul-Dec 2025
Well Above Average

78th percentile

7.0
per 10k customers
#29
rank
1.5 more per 10k than industry average (5.5)
Top issue: Billing (15 of 28)

Source: Texas Public Utility Commission (PUCT)

Third-Party Ratings

Trust Score:3.9/5
BBB Rating View Profile
Not Rated
12 complaints (12 mo)
Google Reviews
3.9
600+ reviews

Ratings from independent third-party sources. Last updated February 2026.

Corporate & Financial

Moderate
Parent Company
ACN Inc.
Years in Texas
12+
Company Size
Private Company
Headquarters
Houston, Texas
Parent HQ: Concord, North Carolina

Subsidiary of ACN Inc., a large direct-selling company. Stable corporate backing.

Corporate data from public filings and PUCT records. Last updated February 2026.

Plan Types

Fixed Rate Variable Rate Green Energy

Service Areas

Dallas Houston Fort Worth Austin area

Green Energy Options

SimpleFuel renewable options

Ways to Avoid Deposit

  • Credit approval

"Comparing companies has saved me so much over the years, thank you."

— Dustin S., Texas

See Xoom Energy Plans

Live pricing. Updated daily.

Local Texans ready to help