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Chariot Energy logo
Chariot Energy
Independent
VS
Gexa Energy logo
Gexa Energy
NextEra Energy (NYSE: NEE)

Gexa Energy vs Chariot Energy

Complaint Comparison

PUCT Data • Jul-Dec 2025

Chariot Energy

2.3per 10k
Below avg
Top: Billing

Gexa Energy

2.8per 10k
Below avg
Top: Billing

Chariot Energy has 0.5 fewer complaints per 10k customers

Trust & Reputation

External ratings comparison

Source
Chariot Energy
Gexa Energy
BBB Rating
A+
Not Accredited
View Profile
Winner
C
Not Accredited
View Profile
Google Reviews
4.3
691+ reviews
4.8
24K+ reviews
Winner
Trustpilot
3.2
Average
1 reviews (limited)
View Profile
1.5
Poor
32 reviews
View Profile
Winner
Trust Score(weighted)
4.6
out of 5.0
Winner
3.2
out of 5.0

Trust Score is a weighted average: Google (40%), BBB (35%), Trustpilot (25%)

The Verdict

Choose Chariot Energy if...
  • You have solar panels and want the best buyback rates
  • Community solar programs interest you
  • You want a company built around solar from day one
  • You prefer smaller, solar-focused providers over corporate energy
Choose Gexa Energy if...
  • You want competitive rates backed by a Fortune 500 company
  • You don't have solar panels and just want affordable green energy
  • Corporate stability matters more than solar-specific features
  • You need more contract length options (6-36 months)

Category Breakdown

Price Shoppers
Gexa Energy

Gexa typically offers lower base rates

Solar Owners
Chariot Energy

Chariot's buyback rates are often more competitive

Company Stability
Gexa Energy

NextEra (Fortune 500) backing vs. independent

Green Energy Focus
Chariot Energy

Chariot was built around solar. Gexa added it on.

Plan Variety
Gexa Energy

Gexa has more term lengths and plan types

Side-by-Side Comparison

Feature Chariot Energy Gexa Energy
Parent Company Independent NextEra Energy (Fortune 500)
Years in Texas 10+ 22+
Service Areas Oncor, CenterPoint, AEP, TNMP Oncor, CenterPoint, AEP, TNMP
Fixed-Rate Plans
Variable Plans
Solar Buyback
Community Solar
100% Renewable
Prepaid Options
Contract Minimum 12 months 6 months
Deposit Required Conditional Conditional

At a Glance

FactorGexa EnergyChariot Energy
Best ForCompetitive rates with Fortune 500 backingSolar panels and best buyback rates
Price LevelBudgetCompetitive
Years in Texas22+10+
Prepaid AvailableNoNo
Green PlansYesYes (100% solar)

Bottom Line: Choose Gexa for general green energy with stability; choose Chariot if you have solar panels or want community solar.


Overview

Does it even matter?

Same wires. Same grid. Same electrons flowing through your walls. Both companies sell green energy. But here’s where it gets interesting: they approach “green” completely differently.

Here’s what separates them: Gexa is owned by NextEra, the largest renewable energy producer in America. $150 billion company. They could market themselves as the greenest option in Texas—they just don’t bother. Low prices are their pitch.

Chariot built their entire company around solar. Community solar for people who can’t install panels. Buyback programs for people who have them. Solar isn’t a checkbox—it’s their identity.

The real question: Do you have solar panels or want community solar? Then Chariot matters. Just want green electricity from a stable company? Gexa has the corporate backing.

Company Backgrounds

Gexa Energy has been in Texas since 2002. NextEra Energy (NYSE: NEE) bought them in 2005. NextEra is worth over $150 billion and generates more renewable energy than any other US company. Corporate backing doesn’t get more solid than this.

Chariot Energy launched in 2014 with solar as the core focus. They’re independent—no Fortune 500 parent. That means less corporate backing but more solar-specific innovation.

Gexa has stability. Chariot has specialization.

Plan Variety

Gexa offers more plan structures:

  • Fixed-rate (6-36 months)
  • Variable rates
  • 100% renewable options
  • Wind energy plans

Chariot goes deep on solar:

  • Fixed-rate solar plans (12-36 months)
  • Solar buyback programs
  • Community solar participation

If you just want green electricity without solar panels, Gexa has more flexibility. If you have panels or want community solar, Chariot has features Gexa doesn’t offer.

Deposit Policies

Both run credit checks with conditional deposit requirements.

Gexa: Credit check required. Good credit means no deposit. Otherwise, deposit or letter of credit from previous provider. No prepaid option.

Chariot: Similar structure. Credit check, deposit if needed, AutoPay enrollment can help qualify some customers. No prepaid option.

Neither offers prepaid. If you need to skip the credit check entirely, look at prepaid providers like Payless Power instead.

Customer Experience

Neither is known for exceptional customer service. Both are competent but basic.

Gexa: Phone support exists but expect longer waits than the big brands. Website does the basics—bill pay, usage history. No fancy app. NextEra’s resources don’t translate to premium retail service.

Chariot: Smaller customer service team focused on their niche. Good knowledge about solar programs. Response times vary. Digital-first approach.

If customer service is a priority, look at TXU or Reliant. Both Gexa and Chariot are fine for people who set up autopay and rarely need support.

The Verdict

Gexa for general green energy. Chariot for solar owners.

Choose Gexa if:

  • You want green energy without owning solar panels
  • Corporate stability (Fortune 500) matters to you
  • You want more contract term options
  • Variable rates interest you
  • You prefer a company with 22 years in Texas

Choose Chariot if:

  • You have solar panels and want competitive buyback rates
  • Community solar programs interest you
  • You want a company built specifically around solar
  • You prefer smaller, mission-focused providers
  • Solar-specific expertise matters to you

The honest take: If you don’t have solar panels, Gexa is probably the better choice—more flexibility, better backing, competitive green rates. If you do have panels, compare Chariot’s buyback rates against alternatives. Their solar-focused approach often delivers better value for solar owners than companies where buyback is an afterthought.

For general green energy shoppers, also consider Green Mountain (the original) or Rhythm (transparent pricing with solar buyback).

Company Profiles

Best-For Categories

Company Snapshots

Chariot Energy

Parent Company
Independent
Years in Texas
10+
Headquarters
Houston, Texas
Deposit Required
conditional
Read full Chariot Energy review →

Gexa Energy

Parent Company
NextEra Energy (NYSE: NEE)
Years in Texas
22+
Headquarters
Houston, Texas
Deposit Required
conditional
Read full Gexa Energy review →

"I like that it searched multiple companies for me. So I don't have to search one by one. Saves time."

— Lacy L., Texas

View Company Profiles

Read full profiles to decide which fits your needs.

Chariot Energy Profile
Still deciding? Call (877) 418-2140 — Local Texans

Frequently Asked Questions

Q: When should I choose Chariot Energy over Gexa Energy?
A:

You have solar panels and want the best buyback rates. Community solar programs interest you. You want a company built around solar from day one. You prefer smaller, solar-focused providers over corporate energy.

Q: When should I choose Gexa Energy over Chariot Energy?
A:

You want competitive rates backed by a Fortune 500 company. You don't have solar panels and just want affordable green energy. Corporate stability matters more than solar-specific features. You need more contract length options (6-36 months).

Q: What is the main difference between Chariot Energy and Gexa Energy?
A:

Chariot Energy wins on solar owners, green energy focus. Gexa Energy wins on price shoppers, company stability, plan variety. Both deliver identical electricity through the same wires—the difference is pricing structure, customer service, and plan options.