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Hanwha Group (via Hanwha Energy USA)

TXU Energy vs Chariot Energy: Legacy Brand vs Solar Specialist

Reviewed by Enri Zhulati ·

At a Glance

FactorTXU EnergyChariot Energy
Parent CompanyVistra Corp (NYSE: VST)Hanwha Group (via Hanwha Energy USA)
Years in Texas247
Credit CheckYesYes
Prepaid AvailableNoNo
Green PlansYes (GreenUp add-on, extra cost)Yes (100% solar-backed, all plans)
On ComparePowerYesNo (direct only at chariotenergy.com)

Bottom Line: If you have solar panels or a home battery, Chariot wins—four buyback options, $40-$60/month battery rewards, and sourcing through the world’s largest solar panel manufacturer. If you do not have solar, TXU’s plan variety and 24/7 support make more sense.


The Corporate Reality

A Texas legacy brand vs. a global solar manufacturer’s retail arm.

TXU Energy is Vistra Corp’s [NYSE: VST] flagship. Vistra generates power from natural gas, nuclear, coal, and renewables. TXU sells green energy as an add-on (GreenUp) at extra cost. Solar buyback exists as a single basic program.

Chariot Energy is not the scrappy solar startup their branding suggests. They are a subsidiary of Hanwha Group—a South Korean conglomerate with $60+ billion in revenue. Hanwha owns Qcells, one of the world’s largest solar panel manufacturers. When Chariot says “100% solar,” they source through their parent’s own solar infrastructure. The vertical integration from panel factory to your meter is real.

Chariot was founded in 2019 and has grown fast—Houston Business Journal Fast 50 in 2025, Gold Tier TER Award, BBB accredited. Seven years is still young, but Hanwha’s backing removes startup risk.

The key limitation: Chariot sells direct only. You cannot find their plans on ComparePower, Power to Choose, or any comparison site. You must visit chariotenergy.com, enter your zip code, and compare manually.

What They Actually Sell

TXU’s lineup (7+ plan types):

  • Fixed-rate (12-24 months, $150-$295 ETF)
  • Variable-rate (Flex Forward, month-to-month)
  • Free Nights & Solar Days
  • Live Your Free, Ultimate Season Pass
  • Solar Buyback (single program, basic compliance rates)
  • GreenUp add-on (100% RECs, extra cost)

Chariot’s lineup (8 plan structures):

  • Fixed-rate (12, 24, 36 months, 100% solar-backed)
  • Free Nights (no energy charge 11 PM-6 AM)
  • Free Days (no energy charge 10 AM-4 PM—unusual offering)
  • Free Weekends (free 12 AM Saturday through 6 AM Monday)
  • Bill Credit plans ($90-$100 credits)
  • EV Owner plans (optimized for overnight charging)
  • Battery Rewards ($40-$60/month for grid support, month-to-month)
  • Solar Buyback: four distinct options:
    • Shine Plan: Real-time market settlement rates, capped at 25 cents/kWh
    • PowerBank Plan: Fixed 3 cents/kWh buyback credit
    • GreenVolt Plan: Fixed 7 cents/kWh buyback credit
    • Rise Plan: 1:1 credit rate (energy portion)

Chariot’s Fusion program: Stacks solar buyback with battery rewards. Solar panels earn buyback credits. Battery earns separate credits—$40/month (under 15 kWh system) or $60/month (15+ kWh). Compatible with Qcells Q.HOME CORE, Tesla, Enphase, and SolarEdge. Battery protection: keeps charge above 20%, prioritizes home power, will not discharge during forecasted severe weather.

Qcells advantage: If you have Qcells panels, Chariot offers up to 60-month contract terms on solar buyback. No other provider offers that kind of long-term rate certainty for solar.

The Credit & Deposit Question

TXU: Credit check. Conditional deposit. Waivers for age 55+, personal guarantee, family violence, medical indigency.

Chariot: Credit check. Conditional deposit. Broader waiver options: 12 months payment history from previous provider, seniors 65+, active military with orders, letter of credit, medical indigency, family violence. The senior and military waivers go beyond what most providers offer.

Neither offers prepaid. Both are credit-check-required providers.

The Verdict

Choose TXU if you do not have solar panels or a home battery. TXU’s wider plan variety (free nights, season pass, variable-rate) and 24/7 customer support make it the better general-purpose provider. Chariot’s non-solar plans (free nights, free weekends) are competitive but harder to comparison shop because Chariot is not on any marketplace.

Choose Chariot if you have rooftop solar panels, especially Qcells panels. Four distinct buyback structures let you pick the model that matches your production profile. The Fusion program for solar-plus-battery homes can reduce effective electricity costs to near zero. Hanwha’s solar manufacturing infrastructure means Chariot understands this market in a way TXU’s compliance-minimum approach does not.

The direct-only limitation: Chariot not being on comparison sites is a real drawback. You cannot do side-by-side rate comparisons without manually pulling Chariot’s rates from their website and comparing against ComparePower. If you are willing to do that work, the solar-specific value is real. If you want one-click comparison shopping, stick with providers on ComparePower.

Check current rates on ComparePower for your zip code. For Chariot rates, visit chariotenergy.com.

See how they compare on price

Enter your ZIP code. Real plans, real prices — takes 30 seconds.

Category Breakdown

Solar Buyback
Chariot Energy

Chariot offers 4 buyback structures (Shine, PowerBank, GreenVolt, Rise). TXU offers one.

Plan Variety (Non-Solar)
TXU Energy

TXU has free nights, season pass, time-of-use, variable. Chariot focuses on solar/green.

Customer Service
TXU Energy

TXU has 24/7 support. Chariot: Mon-Fri 8 AM-6 PM, Sat 9 AM-1 PM, closed Sunday.

Green Energy
Chariot Energy

Chariot sources through Hanwha's solar infrastructure. TXU uses RECs as an add-on.

Battery Integration
Chariot Energy

Chariot's Fusion program pays $40-$60/month for battery grid support. TXU has nothing comparable.

Trust & Complaint Data

Trust & Reputation

External ratings comparison

Source
TXU Energy
Chariot Energy
BBB Rating
A+
BBB Accredited
View Profile
A+
Not Accredited
View Profile
Google Reviews
4.7
9K+ reviews
Winner
4.3
691+ reviews
Trustpilot
4.8
Excellent
2658 reviews
View Profile
Winner
3.2
Average
1 reviews (limited)
View Profile
Trust Score(weighted)
4.8
out of 5.0
Winner
4.6
out of 5.0

Trust Score is a weighted average: Google (40%), BBB (35%), Trustpilot (25%)

Complaint Comparison

PUCT Data • Jul-Dec 2025

TXU Energy

2.9per 10k
Below avg
Top: Billing

Chariot Energy

2.3per 10k
Below avg
Top: Billing

Chariot Energy has 0.7 fewer complaints per 10k customers

The Verdict

Choose TXU Energy if...
  • You do not have solar panels--TXU's plan variety beats Chariot for non-solar customers
  • 24/7 phone support matters--Chariot closes at 6 PM weekdays and 1 PM Saturday
  • You need free nights, time-of-use, or variable-rate plans Chariot does not emphasize
  • You want month-to-month flexibility through TXU's Flex Forward plan
Choose Chariot Energy if...
  • You have rooftop solar and want four distinct buyback plan options, not just one
  • You own a home battery and want $40-$60/month in Fusion battery rewards
  • You want 100% solar-backed energy from a company whose parent (Hanwha) manufactures panels
  • You drive an EV and want free-nights plans optimized for overnight charging

Done researching? See actual rates.

TXU Energy or Chariot Energy — find out which one is cheaper at your address.

Or call (877) 418-2140

Frequently Asked Questions

Q: When should I choose TXU Energy over Chariot Energy?
A:

You do not have solar panels--TXU's plan variety beats Chariot for non-solar customers. 24/7 phone support matters--Chariot closes at 6 PM weekdays and 1 PM Saturday. You need free nights, time-of-use, or variable-rate plans Chariot does not emphasize. You want month-to-month flexibility through TXU's Flex Forward plan.

Q: When should I choose Chariot Energy over TXU Energy?
A:

You have rooftop solar and want four distinct buyback plan options, not just one. You own a home battery and want $40-$60/month in Fusion battery rewards. You want 100% solar-backed energy from a company whose parent (Hanwha) manufactures panels. You drive an EV and want free-nights plans optimized for overnight charging.

Q: What is the main difference between TXU Energy and Chariot Energy?
A:

TXU Energy wins on plan variety (non-solar), customer service. Chariot Energy wins on solar buyback, green energy, battery integration. Both deliver identical electricity through the same wires—the difference is pricing structure, customer service, and plan options.