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Reliant Energy logo
Reliant Energy
NRG Energy (NYSE: NRG)
VS
Xoom Energy logo
Xoom Energy
NRG Energy (NYSE: NRG)

Reliant Energy vs Xoom Energy

Reviewed by Enri Zhulati ·

Quick Verdict

Plot twist: same corporate parent. Different marketing, same billing system. You're picking which brand name gets your check.

Since they're the same company, check ComparePower to see which brand is offering better rates right now.

Same corporate owner: NRG Energy owns both Reliant Energy and Xoom Energy. Different brands, same billing system, same corporate parent.

Plot Twist: Same Company

Same corporate owner: NRG Energy owns both Reliant Energy and Xoom Energy. Different brands, same billing system, same corporate parent.

What Actually Differs

Reliant Energy and Xoom Energy deliver the exact same electricity through the exact same wires. The electrons don't care whose logo is on your bill. What differs: the price, the service when something goes wrong, and the fine print in contracts.

Who's Behind These Companies

Reliant Energy: Owned by NRG Energy (NYSE: NRG). 24 years in Texas—they've survived enough grid crises to prove they won't fold mid-contract. Based in Houston, Texas.

Xoom Energy: Owned by NRG Energy (NYSE: NRG). 15 years in Texas—that track record matters when you're signing a multi-year contract. Based in Huntersville, North Carolina.

What They Actually Sell

Reliant Energy offers fixed-rate, variable-rate, time-of-use, free-nights, free-weekends, prepaid, green, solar-buyback. They sell "green" plans (mostly accounting—same electrons, but they buy renewable credits). They offer a prepaid billing option.

Xoom Energy offers fixed-rate, variable-rate, prepaid, green. They sell "green" plans (mostly accounting—same electrons, but they buy renewable credits). They offer a prepaid billing option.

The Money Part

Reliant Energy: Deposit depends on credit—expect $200-400 if your score is below 600.

Xoom Energy: Deposit depends on credit—expect $200-400 if your score is below 600.

The Honest Answer

Both are legitimate. Neither is a scam. The electricity is identical. What matters is: (1) who's cheaper for your actual usage, (2) whether you need to skip a credit check, and (3) if you care about green marketing. Scroll down to "The Verdict" for the quick answer. For actual rates, check ComparePower. Takes 2 minutes.

See how they compare on price

Enter your ZIP code. Real plans, real prices — takes 30 seconds.

Category Breakdown

Track Record
Reliant Energy

24 years vs 15—9+ more grid crises survived

Green Energy
Tie

Both sell green plans—check who has actual renewable generation backing

Plan Options
Reliant Energy

8 plan types vs 4—more ways to optimize (or overcomplicate)

Price
Tie

Rates change constantly. Check ComparePower with your actual usage.

Side-by-Side Comparison

Feature Reliant Energy Xoom Energy
Parent Company NRG Energy (NYSE: NRG) NRG Energy (NYSE: NRG)
Years in Texas 24+ 15+
Headquarters Houston, Texas Huntersville, North Carolina
Fixed-Rate Plans
Variable Plans
Prepaid Options
Green Energy
Free Nights/Weekends
Deposit Required Conditional Conditional
Credit Check
Trust & Complaint Data

Trust & Reputation

External ratings comparison

Source
Reliant Energy
Xoom Energy
BBB Rating
Not Rated
Not Accredited
View Profile
Not Rated
Not Accredited
View Profile
Google Reviews
4.5
6K+ reviews
Winner
3.9
600+ reviews
Trustpilot
1.9
Poor
47 reviews
View Profile
Winner
No data
Trust Score(weighted)
3.5
out of 5.0
3.9
out of 5.0
Winner

Trust Score is a weighted average: Google (40%), BBB (35%), Trustpilot (25%)

Complaint Comparison

PUCT Data • Jul-Dec 2025

Reliant Energy

3.2per 10k
Below avg
Top: Billing

Xoom Energy

7.0per 10k
Above avg
Top: Billing

Reliant Energy has 3.8 fewer complaints per 10k customers

The Verdict

Choose Reliant Energy if...
  • You want a company that's survived 24 Texas summers (Xoom Energy has 15)
  • You want more green plan variety (check if they have actual renewable generation backing)
  • You use power at night (pool pump, EV charging, night owl habits)
  • You want options—8 plan types vs 4. More complexity, but more ways to optimize
Choose Xoom Energy if...
  • You want an NRG-backed provider with online signup and prepaid options
  • You know an ACN rep you want to support through their direct sales channel
  • You want the Freedom2Connect ETF buyout when switching providers

Done researching? See actual rates.

Reliant Energy or Xoom Energy — find out which one is cheaper at your address.

Or call (877) 418-2140

Frequently Asked Questions

Q: When should I choose Reliant Energy over Xoom Energy?
A:

You want a company that's survived 24 Texas summers (Xoom Energy has 15). You want more green plan variety (check if they have actual renewable generation backing). You use power at night (pool pump, EV charging, night owl habits). You want options—8 plan types vs 4. More complexity, but more ways to optimize.

Q: When should I choose Xoom Energy over Reliant Energy?
A:

You want an NRG-backed provider with online signup and prepaid options. You know an ACN rep you want to support through their direct sales channel. You want the Freedom2Connect ETF buyout when switching providers.

Q: What is the main difference between Reliant Energy and Xoom Energy?
A:

Reliant Energy leads in track record, plan options. Both companies deliver the same electricity through the same grid—the real differences are in pricing, service quality, and available plan types.

Q: Are Reliant Energy and Xoom Energy the same company?
A:

Plot twist: yes. Reliant Energy and Xoom Energy are both owned by NRG Energy. Same corporate parent, same billing system, different marketing. You're not comparing competitors—you're picking which brand name NRG Energy uses to take your money. The only real question: which brand gets better rates right now. Check ComparePower.

Q: Is Reliant Energy or Xoom Energy cheaper?
A:

Anyone who answers this without knowing your zip code and usage is lying. The "advertised rate" is calculated at exactly 1,000 kWh—use 800 or 1,200 and the math changes completely. Both companies exploit this. Check ComparePower with your actual usage. Takes 2 minutes, and you'll see real numbers instead of marketing.

Q: Which company has been in Texas longer, Reliant Energy or Xoom Energy?
A:

Reliant Energy: 24 years. Xoom Energy: 15 years. Similar track records. Both have survived enough Texas summers to prove they won't fold mid-contract.

Q: Do Reliant Energy or Xoom Energy offer no-deposit electricity?
A:

Both offer prepaid options. Compare their prepaid rates and terms—they vary significantly between providers.

Q: Which is better for green energy, Reliant Energy or Xoom Energy?
A:

Both sell "green" plans. But "green" in Texas electricity means they buy renewable energy credits—it's accounting, not physics. Your electrons come from the same grid as everyone else. Want to know which has renewable generation backing versus just buying paper credits? Gexa has NextEra (the largest renewable generator in the US) behind them. Most others just buy credits. That's the difference.

Q: What types of plans do Reliant Energy and Xoom Energy offer?
A:

Reliant Energy: fixed-rate, variable-rate, time-of-use, free-nights, free-weekends, prepaid, green, solar-buyback. Xoom Energy: fixed-rate, variable-rate, prepaid, green. Reliant Energy has more options (8 plan types vs 4). More options = more ways to optimize, but also more ways to pick wrong. If you just want simple fixed-rate power, ignore the complexity. If you have specific needs (EV charging at night, pool pump, work-from-home AC), the right specialty plan can save you $50/month.