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NRG Energy (NYSE: NRG)

Reliant Energy vs Pennywise Power: Why Pennywise Is Gone

Reviewed by Enri Zhulati ·

Pennywise Power No Longer Exists

Pennywise Power was absorbed by NRG Energy into Discount Power. Both Reliant and Pennywise were NRG brands. NRG kept Reliant as their premium offering and retired the Pennywise brand entirely.

If you landed here comparing options, Reliant is still actively enrolling. For NRG budget rates, see Discount Power.


At a Glance

FactorReliant EnergyPennywise Power
StatusActiveAbsorbed into Discount Power
Parent CompanyNRG EnergyWas NRG Energy
Years in Texas24Was 18 before absorption
Green PlansYes (+ solar buyback)Never offered
On ComparePowerYesNo

Bottom Line: This was always an internal NRG comparison — premium brand vs budget brand from the same parent. NRG retired Pennywise and kept Reliant, Direct Energy, Green Mountain, and Discount Power as their surviving lineup.


What Happened to Pennywise Power?

Pennywise Power was NRG’s cheapest brand. Same corporate infrastructure as Reliant, minus the rewards, app, service quality, and 15% markup. Basic fixed-rate electricity at budget prices.

NRG consolidated Pennywise into Discount Power. Pennywise customers were migrated to Discount Power accounts. The brand is gone.

NRG’s surviving brand lineup:

  • Reliant — premium service, rewards, best app
  • Direct Energy — mid-tier with free nights/weekends and smart home
  • Green Mountain — 100% renewable focus
  • Discount Power — budget rates (absorbed Pennywise)
  • Cirro — green energy included free

Why Reliant Energy Is Still Here

Reliant Energy is NRG’s flagship Texas brand. 24 years of operations. Best mobile app in the industry. Widest plan selection available.

What Reliant Energy offers:

  • Every plan type: fixed, variable, prepaid, time-of-use, free nights, free weekends
  • Green energy and solar buyback plans
  • Reliant Rewards program (worth $50-100/year if actively used)
  • Best mobile app in Texas electricity
  • 24/7 customer support
  • Service across all major Texas TDU areas

Reliant charges premium rates. The difference between what Pennywise charged and what Reliant charges was typically 15-25% — that gap paid for service quality, the rewards program, and the app experience.

If You Were a Pennywise Customer

Your account was migrated to Discount Power — still NRG, still budget pricing. Check your current rate.

If you want NRG’s premium experience, Reliant costs more but delivers the best overall service in Texas electricity. If budget is the priority, stay with Discount Power — that is exactly what Pennywise was, rebranded.

The Verdict

Choose Reliant Energy if you want the best overall service experience in Texas electricity — top app, 24/7 support, Reliant Rewards, and every plan type, all backed by NRG.

Looking for Pennywise’s successor? Discount Power is the NRG budget brand that replaced it, or compare current rates on ComparePower.

Company Profiles

See how they compare on price

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Category Breakdown

Availability
Reliant Energy

Reliant is actively enrolling; Pennywise was absorbed into Discount Power

Customer Service
Reliant Energy

Best app, 24/7 support, Reliant Rewards; Pennywise had bare-bones service

Plan Variety
Reliant Energy

Reliant offers every plan type; Pennywise had basic fixed-rate only

Brand Value
Reliant Energy

NRG kept Reliant as their premium brand and retired Pennywise

Trust & Complaint Data

Trust & Reputation

External ratings comparison

Source
Pennywise Power
Reliant Energy
BBB Rating
Not Rated
Not Accredited
View Profile
Not Rated
Not Accredited
View Profile
Google Reviews
4.0
800+ reviews
4.5
6K+ reviews
Winner
Trustpilot
No data
1.9
Poor
47 reviews
View Profile
Winner
Trust Score(weighted)
4.0
out of 5.0
Winner
3.5
out of 5.0

Trust Score is a weighted average: Google (40%), BBB (35%), Trustpilot (25%)

Complaint Comparison

PUCT Data • Jul-Dec 2025

Pennywise Power

7.1per 10k
Above avg
Top: Billing

Reliant Energy

3.2per 10k
Below avg
Top: Billing

Reliant Energy has 3.9 fewer complaints per 10k customers

The Verdict

Choose Pennywise Power if...
  • This comparison is historical only -- Pennywise Power was absorbed into Discount Power by NRG
  • Pennywise Power no longer exists as a separate brand
  • You cannot sign up for Pennywise Power -- they are no longer enrolling
  • If you were a Pennywise customer, you were moved to Discount Power
Choose Reliant Energy if...
  • You want the best mobile app and customer service in Texas electricity
  • Reliant Rewards, free nights/weekends, and specialty plans matter to you
  • 24 years of NRG-backed operations with the widest plan selection in Texas
  • You need every plan type: fixed, variable, prepaid, time-of-use, green, solar buyback

Done researching? See actual rates.

Pennywise Power or Reliant Energy — find out which one is cheaper at your address.

Or call (877) 418-2140

Frequently Asked Questions

Q: When should I choose Pennywise Power over Reliant Energy?
A:

This comparison is historical only -- Pennywise Power was absorbed into Discount Power by NRG. Pennywise Power no longer exists as a separate brand. You cannot sign up for Pennywise Power -- they are no longer enrolling. If you were a Pennywise customer, you were moved to Discount Power.

Q: When should I choose Reliant Energy over Pennywise Power?
A:

You want the best mobile app and customer service in Texas electricity. Reliant Rewards, free nights/weekends, and specialty plans matter to you. 24 years of NRG-backed operations with the widest plan selection in Texas. You need every plan type: fixed, variable, prepaid, time-of-use, green, solar buyback.

Q: What is the main difference between Pennywise Power and Reliant Energy?
A:

Reliant Energy leads in availability, customer service, plan variety, brand value. Both companies deliver the same electricity through the same grid—the real differences are in pricing, service quality, and available plan types.