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Frontier Utilities logo
Frontier Utilities
Centrica plc
VS
Gexa Energy logo
Gexa Energy
NextEra Energy (NYSE: NEE)

Gexa Energy vs Frontier Utilities

Complaint Comparison

PUCT Data • Jul-Dec 2025

Frontier Utilities

5.6per 10k
Average
Top: Billing

Gexa Energy

2.8per 10k
Below avg
Top: Billing

Gexa Energy has 2.8 fewer complaints per 10k customers

Trust & Reputation

External ratings comparison

Source
Frontier Utilities
Gexa Energy
BBB Rating
Not Rated
Not Accredited
View Profile
C
Not Accredited
View Profile
Winner
Google Reviews
4.7
15K+ reviews
4.8
24K+ reviews
Trustpilot
1.7
Bad
18 reviews (limited)
View Profile
1.5
Poor
32 reviews
View Profile
Winner
Trust Score(weighted)
4.7
out of 5.0
Winner
3.2
out of 5.0

Trust Score is a weighted average: Google (40%), BBB (35%), Trustpilot (25%)

The Verdict

Choose Frontier Utilities if...
  • You want the absolute lowest rate, period
  • You have good credit and want to save money
  • You're fine with month-to-month or short contracts
  • Green energy isn't a priority
Choose Gexa Energy if...
  • You want real green energy from a company that generates it
  • NextEra's $150 billion backing matters to you
  • You're signing a longer contract and want stability
  • Green plans are non-negotiable for you

Category Breakdown

Price
Frontier Utilities

Frontier runs 5-10% cheaper on similar plans

Company Backing
Gexa Energy

NextEra is worth $150B; Centrica is worth $10B

Green Energy
Gexa Energy

Gexa's parent generates renewable power

Track Record
Gexa Energy

Gexa has 22+ years in Texas; Frontier has 15+

Side-by-Side Comparison

Feature Frontier Utilities Gexa Energy
Parent Company Centrica plc NextEra Energy
Typical Rates Budget Competitive
Fixed-Rate Plans
Credit Check Required Yes Yes
Green Energy

At a Glance

FactorGexa EnergyFrontier Utilities
Best ForReal green energy from renewable generatorAbsolute lowest rate, period
Price LevelCompetitiveBudget (5-10% cheaper)
Years in Texas22+15+
Credit CheckYesYes
Green PlansYesYes

Bottom Line: Choose Gexa for $150B NextEra backing and green credentials; choose Frontier for lowest price.


Overview

Two budget providers. Same electricity. Which one?

You already know TXU and Reliant charge brand premiums. You’re comparing the two companies that skip that game entirely. Good choice.

The quick verdict: Frontier is usually 5-10% cheaper. Gexa has $150 billion NextEra behind them and real green energy credentials. The electricity works exactly the same.

Here’s the industry secret nobody tells you: About 40-50% of your bill is pass-through costs—transmission, distribution, ERCOT fees—that are identical regardless of which company you pick. The only thing Gexa and Frontier compete on is their profit margin and service quality.

The price difference is real but small. At 1,000 kWh/month, Frontier might save you $8-15/month. That’s $100-180/year. Worth having? Sure. Worth obsessing over? Probably not.

What differs: Gexa has green plans backed by a company that generates renewable power. Frontier is purely about lowest rates. Pick based on what you need.

Here’s What They Don’t Tell You

The advertised rate is a trap. That 8.9-cent rate on Frontier’s website? It’s calculated at exactly 1,000 kWh. Use 800 kWh and your effective rate jumps. Use 1,500 kWh and it drops. The same game applies to Gexa.

Corporate Backing: NextEra (Gexa’s parent) is worth $150 billion and generates renewable power. Centrica (Frontier’s parent) is a $10 billion British utility. Both are stable—Gexa just has a bigger safety net.

Credit Requirements: Both companies require credit checks. If you need to skip the credit check, look at prepaid providers like Payless Power instead.

Green Energy: Gexa’s green plans come from a company that builds wind farms. Frontier’s green options are RECs they bought—same electrons, different paperwork.

Price: Frontier typically runs 5-10% cheaper. At 1,000 kWh/month, that’s $8-15/month you keep.

The Verdict

Frontier wins on price. Gexa wins on stability and green credentials.

Choose Frontier if:

  • Lowest possible rate is your only priority
  • You have good credit and want maximum savings
  • You don’t care about green energy credentials or corporate backing
  • You’re comfortable with a slightly older digital experience

Choose Gexa if:

  • You want $150 billion NextEra backing your electricity company
  • Green energy from a company that generates it matters
  • You’re signing a longer contract and want stability
  • You’re comfortable paying 5-10% more for peace of mind

The honest take: For pure price shoppers, Frontier wins. For everyone else, Gexa’s slight premium buys you real green credentials and massive corporate stability. Either saves you hundreds versus TXU or Reliant.

Check current rates on ComparePower—the cheapest option between these two shifts regularly.

Company Profiles

Best-For Categories

Company Snapshots

Frontier Utilities

Parent Company
Centrica plc
Years in Texas
15+
Headquarters
Houston, Texas
Deposit Required
conditional
Read full Frontier Utilities review →

Gexa Energy

Parent Company
NextEra Energy (NYSE: NEE)
Years in Texas
22+
Headquarters
Houston, Texas
Deposit Required
conditional
Read full Gexa Energy review →

"I like that it searched multiple companies for me. So I don't have to search one by one. Saves time."

— Lacy L., Texas

See Current Rates

Compare current plans from both companies.

Still deciding? (877) 418-2140 Local Texans ready to help

Frequently Asked Questions

Q: When should I choose Frontier Utilities over Gexa Energy?
A:

You want the absolute lowest rate, period. You have good credit and want to save money. You're fine with month-to-month or short contracts. Green energy isn't a priority.

Q: When should I choose Gexa Energy over Frontier Utilities?
A:

You want real green energy from a company that generates it. NextEra's $150 billion backing matters to you. You're signing a longer contract and want stability. Green plans are non-negotiable for you.

Q: What is the main difference between Frontier Utilities and Gexa Energy?
A:

Frontier Utilities wins on price. Gexa Energy wins on company backing, green energy, track record. Both deliver identical electricity through the same wires—the difference is pricing structure, customer service, and plan options.