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Gexa Energy vs Cirro Energy: Two Green Approaches, One Grid

Reviewed by Enri Zhulati ·

At a Glance

FactorGexa EnergyCirro Energy
Parent CompanyNextEra Energy (NYSE: NEE)NRG Energy (NYSE: NRG)
Years in Texas2425
Credit CheckYes (soft pull)Yes
Prepaid AvailableNoNo
Green Plans100% renewable (all plans)Green included (not specified as 100%)
On ComparePowerYesYes

Bottom Line: Both offer green energy, but Gexa commits to 100% renewable on every plan while Cirro includes unspecified renewable content as a default. Gexa is also typically cheaper. Unless you specifically want to stay in the NRG family, Gexa is the stronger pick.


The Corporate Reality

Two Fortune 500 giants, two different green strategies.

Gexa Energy is owned by NextEra Energy [NYSE: NEE], the world’s largest generator of wind and solar energy. Market cap above $190 billion. NextEra runs two Texas retail brands: Gexa and Frontier Utilities. That’s it. Focused operation.

Cirro Energy is owned by NRG Energy [NYSE: NRG], which also owns Reliant, Direct Energy, Green Mountain, and Discount Power. Cirro shares a legal entity (US Retailers LLC, PUCT #10177) with Discount Power—same company, different branding. In NRG’s brand hierarchy, Cirro sits in the middle: greener than Discount Power, cheaper than Green Mountain.

Here’s the thing about NRG’s five-brand strategy: customer service investment goes to Reliant first. Cirro gets what’s left. NextEra spreads resources across just two brands, and Gexa is the flagship.

What They Actually Sell

Gexa’s lineup is broader and greener:

  • Fixed-rate plans (12, 24, 36 months)—all 100% renewable via RECs
  • Variable-rate (Gexa Flex)—month-to-month, no ETF
  • Solar buyback plans with fixed buyback rates and battery dispatch options
  • EV charging plans with free overnight electricity (11 PM - 5 AM)
  • Energy Saver plans with free Sensi smart thermostats
  • Rates from ~8.6 to 20.4 cents/kWh at 1,000 kWh

Cirro’s lineup is simpler:

  • Bill Bonus plans (12, 24 months)—bill credit kicks in at 1,000 kWh threshold
  • Simple Advantage plans (12, 24 months)—straightforward fixed rate, no credit math
  • Variable-rate plan available periodically
  • Rates from ~9.7 to 20.2 cents/kWh at 1,000 kWh

Both rely on bill credit structures for their lowest advertised rates. Both punish you if your usage drops below 1,000 kWh. The difference: Gexa gives you solar buyback, EV charging, and thermostat bundle options that Cirro simply doesn’t offer.

Cirro’s one advantage: the Simple Advantage plans give you clean, predictable pricing without any bill credit threshold. What you see is what you pay. Gexa doesn’t have an equivalent no-gimmick plan.

The Green Energy Question

This is where the comparison matters most.

Gexa: Every plan is 100% renewable energy. Wind and solar RECs matching 100% of customer usage. This has been the standard since 2019. No green tier. No premium. Every plan, full stop.

Cirro: Every plan includes green energy at no additional cost. But Cirro doesn’t commit to 100% renewable—they say “green energy included” without specifying the percentage. The renewable content comes through RECs, same mechanism, but the commitment level is different.

If 100% renewable matters to you, Gexa gives you that guarantee. Cirro gives you “some green” without the specificity. For customers who want to know exactly what they’re buying, that distinction is real.

The Credit & Deposit Question

Nearly identical enrollment experiences.

Gexa: Soft credit pull (won’t affect your score). Good credit = no deposit. Bad credit = $400 deposit. Waived with letter of credit, age 65+, or family violence victim status. No prepaid option.

Cirro: Credit check required. Good credit = no deposit. Below threshold = $150-$300 deposit based on estimated usage. Waived with letter of credit from previous provider. No prepaid option.

Neither works for people with bad credit and no deposit money. Both point you toward Payless Power or similar prepaid providers if that’s your situation.

The Verdict

Choose Gexa if:

  • 100% renewable energy is non-negotiable, not “some green included”
  • You want solar buyback, EV charging, or smart thermostat plans
  • Lower rates matter—Gexa typically beats Cirro by 1-2 cents/kWh
  • NextEra’s $190B backing and focused Texas operation appeal to you

Choose Cirro if:

  • You want green energy without overthinking it and don’t need 100% verified
  • Simple Advantage plans with zero bill credit math fit your style
  • You’re already in the NRG family and want to stay
  • The 25-year Texas track record matters more than plan variety

Skip both if:

  • You need prepaid electricity—look at Payless Power
  • You want free nights or weekends—look at Chariot Energy or Direct Energy
  • You want the absolute cheapest rate and don’t care about green—look at Discount Power or 4Change

See how they compare on price

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Category Breakdown

Green Energy
Gexa Energy

Gexa: 100% renewable on every plan. Cirro includes green but doesn't specify 100%.

Price
Gexa Energy

Gexa rates start around 8.6 cents/kWh vs Cirro at 9.7 cents. Both use bill credits.

Plan Variety
Gexa Energy

Gexa offers solar buyback, EV charging, and smart thermostat plans. Cirro has fixed and variable only.

Customer Service
Tie

Both run limited hours, no 24/7 support. Cirro has above-average PUCT complaints.

Corporate Stability
Tie

NextEra ($190B+) vs NRG ($70B+). Both Fortune 500 with decades in Texas.

Trust & Complaint Data

Trust & Reputation

External ratings comparison

Source
Cirro Energy
Gexa Energy
BBB Rating
Not Rated
Not Accredited
View Profile
C
Not Accredited
View Profile
Winner
Google Reviews
4.2
1.8K+ reviews
4.8
24K+ reviews
Winner
Trustpilot
No data
1.5
Poor
32 reviews
View Profile
Winner
Trust Score(weighted)
4.2
out of 5.0
Winner
3.2
out of 5.0

Trust Score is a weighted average: Google (40%), BBB (35%), Trustpilot (25%)

Complaint Comparison

PUCT Data • Jul-Dec 2025

Cirro Energy

6.3per 10k
Average
Top: Billing

Gexa Energy

2.8per 10k
Below avg
Top: Billing

Gexa Energy has 3.5 fewer complaints per 10k customers

The Verdict

Choose Cirro Energy if...
  • Green energy included at no premium is enough--you don't need 100% renewable
  • Simple Advantage plans with no bill credit math appeal to you
  • You want NRG's 25-year Texas track record behind your provider
  • You want green energy cheaper than Green Mountain without switching to a different corporate family
Choose Gexa Energy if...
  • You want 100% renewable energy on every plan--not just 'green included'
  • Solar buyback or EV charging plans matter to you
  • You prefer NextEra's focused two-brand Texas operation over NRG's five-brand sprawl
  • Contract lengths up to 36 months fit your timeline

Done researching? See actual rates.

Cirro Energy or Gexa Energy — find out which one is cheaper at your address.

Or call (877) 418-2140

Frequently Asked Questions

Q: When should I choose Cirro Energy over Gexa Energy?
A:

Green energy included at no premium is enough--you don't need 100% renewable. Simple Advantage plans with no bill credit math appeal to you. You want NRG's 25-year Texas track record behind your provider. You want green energy cheaper than Green Mountain without switching to a different corporate family.

Q: When should I choose Gexa Energy over Cirro Energy?
A:

You want 100% renewable energy on every plan--not just 'green included'. Solar buyback or EV charging plans matter to you. You prefer NextEra's focused two-brand Texas operation over NRG's five-brand sprawl. Contract lengths up to 36 months fit your timeline.

Q: What is the main difference between Cirro Energy and Gexa Energy?
A:

Gexa Energy leads in green energy, price, plan variety. Both companies deliver the same electricity through the same grid—the real differences are in pricing, service quality, and available plan types.