Veteran Energy

Company Overview

Here’s the truth about Veteran Energy: The donations are real, the impact is small, and you’re actually buying from TXU’s parent company.

Veteran Energy is owned by Vistra Corp—the same Fortune 500 company that owns TXU Energy. Different brand, different marketing angle, same corporate backing. When you sign up for Veteran Energy, you’re getting TXU’s financial stability with a cause-marketing wrapper.

The veteran donations are legitimate. Fisher House, Paws for Heroes, Texas VFW Foundation—these are real organizations receiving real money. But the math matters: we’re talking pennies per kWh, maybe a few dollars per month from your bill. If supporting veterans is your primary goal, you’d contribute 10x more by choosing the cheapest provider and donating the savings directly.

That said, if you’re going to pay for electricity anyway, the donations are a nice bonus. Just don’t pretend it’s charity when it’s mostly marketing.

Where Veteran Energy Operates

Veteran Energy serves deregulated Texas markets including Dallas–Fort Worth, Houston, Corpus Christi, Waco, Abilene, and surrounding areas covered by Oncor, CenterPoint, AEP Texas, and TNMP.

They have broad coverage across the state—pretty standard for a Vistra subsidiary.

Plans & Pricing

Fixed-Rate Plans Standard lock-in rates from 3 to 36 months. This is their main offering—nothing fancy, just predictable monthly bills.

Month-to-Month Variable plans with no contract. Good for short-term situations.

Green Energy 100% renewable options available if you want to support both veterans and the environment.

What They Don’t Offer:

• Prepaid plans
• Free nights/weekends
• Time-of-use pricing
• Solar buyback

The Veteran Mission: Real or Marketing?

Let’s address this directly. Veteran Energy donates to legitimate veteran organizations:

• Fisher House (housing for military families)
• Paws for Heroes (service dogs for veterans)
• Texas VFW Foundation
• Lone Survivor Foundation
• Combined Arms

The reality: The donation per customer is small—we’re talking pennies per kWh, maybe a few dollars per month. If charitable giving to veterans is your primary goal, you’d contribute more by choosing the cheapest electricity plan and donating the savings directly.

But if you’re going to pay for electricity anyway, and veteran support makes you feel better about your bill, Veteran Energy’s cause is legitimate. They’ve been at it since 2010 and the organizations they support are real.

Deposits & Credit

Veteran Energy runs credit checks. If you pass, no deposit. If not, you’ll need to pay a deposit or provide documentation.

Ways to avoid a deposit:

• Satisfactory credit rating
• Letter from previous electricity company showing 12 months of good payment
• Age 65+ with no delinquent balance
• Victim of family violence certification
• Proof of medically indigent status

Deposits are refundable with interest after 12 months of on-time payments—standard Texas rules.

No prepaid option, so credit-challenged customers need to look elsewhere.

Customer Service

Veteran Energy’s service is middle-of-the-road. Nothing exceptional, nothing terrible.

The good:

• 60-day penalty-free switching period—longer than most companies
• Online account management and mobile app work fine
• $50 referral bonus for both you and friends
• Vistra backing means financial stability

The catch:

• Mixed customer reviews on responsiveness
• Some reports of unexpected fees—read your contract
• No 24/7 support
• Limited plan variety compared to larger Vistra brands like TXU

The Verdict

Veteran Energy is a solid mid-tier electricity company with a cause-marketing angle. The veteran donations are genuine, but don’t expect them to make a huge impact—you’re still mostly paying for electricity.

The real value here is the 60-day penalty-free switch period. That’s longer than most competitors offer and lets you test them out with minimal risk. Combined with Vistra Corp ownership, you’re getting stability.

If supporting veteran causes matters to you—even symbolically—and you want a simple fixed-rate plan, Veteran Energy delivers. If you’re purely price-shopping, you’ll likely find cheaper options elsewhere.